Frequently Asked Questions

It’s safe for all synthetic carpets, which describes the vast majority of all carpet in the United States. This includes nylon, polyester, olefin, and various blends of these materials. However, Pet Stain Remover is NOT safe for natural fibers like wool, cotton, sisal, and silk. It will quickly bleach natural fibers. If you have to wonder if your carpet is wool, it’s probably not. People with wool carpet know. Silk and cotton are pretty much only found in area rugs. If in doubt, consult the carpet manufacturer and test Pet Stain Remover in an inconspicuous place. 

It will not bleach synthetic carpet, which most people have, unless you treat the same spot over and over and over and–you get the point. A few applications here and there on the same spot is perfectly fine. It WILL, however, bleach wool and other natural fibers. Wool is rare in the US. If in doubt, consult the carpet manufacturer and test Pet Stain Remover in an inconspicuous place. 

No. It strips color from wool and other natural fibers. If it makes you feel any better, hardly anybody has wool carpet and if you did, you’d know. However, wool, silk, sisal, and cotton area rugs are fairly common. Check the label on the back of your area rugs to determine the fiber content.

Nope, it only attacks organic matter. As long as your carpet is synthetic, it and the padding underneath are perfectly safe.

Yes, it completely evaporates during the drying process. There’s nothing left in the carpet that will harm kids or pets. But while it’s wet, keep them away. Strong hydrogen peroxide can cause burning sensations and temporary whitening of the skin. Both go away in about five minutes. As a professional, I get this stuff all over myself every day. Obviously I’m extremely manly, so I don’t even notice it. But the question is… will your two-year-old? Yes, he will “feel the burn” for about five minutes and probably cry. But he will experience no lasting harm. Not that you want to hose your kids and pets down with this stuff, but it’s definitely not going to kill them. It’s the same hydrogen peroxide you have in the medicine cabinet, just stronger.

It is designed to leave behind trace amounts of a nontoxic, encapsulating polymer that actively resists soil (I once saw an instructor drink a shot of this polymer to prove it’s nontoxic). This is a feature, not a bug. I built it into the formula on purpose because it won’t dry sticky and attract dirt.

Light to moderate pet damage may as well not even exist. Pet Stain Remover should knock them out easily, including stains and odors. Moderate to heavy pet damage is a tougher nut to crack, but if you follow my instructions, you can expect very good results. Maybe not perfect, but close. Severe pet damage may not be fixable.

Truly permanent stains are few. Pet Stain Remover works on virtually any organic stain, but it may not fully remove curry and turmeric. Them suckers are tough. It won’t remove synthetic stains like artificial food dye. Think Gatorade, red soda, melted popsicles, etc. There is a way to remove those, but that’s a topic for another time.

Pros go by the 20% rule. It says that any room that’s more than 20% contaminated with urine should be replaced. I strongly believe in this rule and in my professional experience I’ve found it to be true. 

I mean yeah, I guess. But there are cheaper and more effective ways. Soapy water and a wet/dry vac would be better. And if a subfloor is really bad, I recommend a vigorous cleaning and then seal with Kilz or Zinnser. 

Oh yes, absolutely. Pet Stain Remover effectively treats light, moderate, and heavy pet damage. But it probably won’t touch severe pet damage. For a better explanation, see the How To Use page. 

Because those are mass-produced products with weak active ingredients. To preserve potency, I make my product in small batches and I use the best ingredients. Oh, and my product actually works. It’s the same reason why you’d pay more for a custom, handmade coffee table compared to a mass-produced IKEA coffee table. Which one would you rather own?

Dozens? Hundreds? On my carpet cleaning van I keep Pet Stain Remover in a 32oz spray bottle that I use multiple times every day. I refill it about every three weeks and you’ll probably use much less than I do.

I don’t know. Maybe. I can tell you this… I’m a professional and my minimum charge is $150. I routinely do $1,000 jobs. Trust me, doing this yourself will save a ton of money. Just follow the instructions on the How To Use page and you’ll have it made in the shade, compadre.

Yes, you do. The problem is urochrome (the pigment in urine that permanently stains carpet). No other product removes it. You need a strong oxidizer, and it needs to be specifically formulated for carpet. Pet Stain Remover is your answer.

Urine has to be taken care of one way or another. Option One is to dissolve it and let it dry–most pet stain removers for carpet are supposed to be used this way. Option Two is to dissolve it and remove it using extraction. Sorry, but Option One is gross, unsanitary, and requires you to use expensive products. Option Two is cheap because all it requires is soapy water, and more sanitary because you extract all the contamination with a wet/dry vac or home carpet cleaning machine. 

This is a common problem. Other products like enzymes and deodorizers are really good at dissolving or masking urine. But if they don’t “kill” every last drop of urine, it leaves a food source for smelly bacteria. After a few weeks, the bacteria has grown back and odors return. THIS IS EVEN TRUE OF PET STAIN REMOVER!!! No product can make large amounts of urine just disappear. The correct process is to dissolve and extract as much urine as possible using soapy water and a wet/dry vac or home carpet cleaning machine, and then treat the trace, remaining urine and odors with Pet Stain Remover. Why Pet Stain Remover and not some other product? Because Pet Stain Remover is an oxidizer and the others aren’t. Oxidation will treat any remaining odors AND it wil remove urochrome, the pigment in urine that dyes carpet a new color. 

The odor is actually coming from bacteria, which needs a food source. If you leave even a trace of undissolved urine, then you’ve left a food source for smelly bacteria and it will soon proliferate. Which means if you have moderate to heavy pet stains and you don’t use enough cleaner to start with, you probably won’t dissolve all the urine. This is why my process shines. Why waste money on expensive products to dissolve urine when you can just use soapy water and extraction? Click here to find out how this works.

Oxidation is the only thing that removes urochrome from carpet. Popular over-the-counter products like enzymes, detergents, deodorizers, citrus, and oxy products are NOT oxidizers. They will never remove urochrome. Pet Stain Remover will because it’s an oxidizer strong enough to do so.